

Ringgold Lawn Care & Landscaping
FAQ - Frequently Asked Questions
FAQ - Frequently Asked Questions
General
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Q: What services are included in your basic lawn mowing package?
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A: Our basic lawn mowing package includes: Professional grass mowing at the optimal height for your lawn type. Clean edging of sidewalks and driveways. String trimming around obstacles for a crisp, finished look. Thorough blowing to remove grass clippings, leaves, and debris.
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Q: What landscaping services do you offer?
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A: From flower and garden beds, mulching, bed edging, other ground cover, stones, gravel, small to moderate landscaping designs, installation, hedging, shrub and ornamental tree pruning, makeovers, removals, gutter drainage “washout” hardscaping, to planting and more. We have the experience for many small to moderate projects.
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Q: What areas do you service?
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A: Ringgold and surrounding areas. Click these links to see locations and neighborhoods we frequent.
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Q: Do you offer free quotes?
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A: Yes, we offer free, no-obligation quotes. "Contact Us" and let’s schedule a quote for your needs.
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Q: When is the best time to schedule services?
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A: For lawn mowing, we recommend scheduling weekly or bi-weekly services. For landscaping projects, it's best to schedule in the spring or fall.
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Q: What happens in case of inclement weather?
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A: We will reschedule services due to heavy rain or severe weather. We typically try to mow +/- one to two days of forecast or actual inclement weather.
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Pricing
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Q: How do you determine your pricing?
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A: Pricing is determined by the size of your property, the frequency of service, the specific services requested, obstacles, and the overall scope of the project
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Q: Do you offer discounts?
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A: We offer discounts for:
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Residential – Seasonal lawn care agreements (monthly payments)
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Referrals
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Military
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Senior citizens
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Q: What payment methods do you accept?
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A: Invoices will be sent to you via email. You can conveniently pay online using a credit card, debit card, PayPal, Apple Pay, or Google Pay through our secure merchant account within the invoice. We also have a contactless way to accept payments in person. For your first service, payment is required at the time of service.
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Customer Service
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Q: How can I contact you?
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A: Call or Text us at 706-450-6188, email info info@nwglawnscapes.com, or click to "Contact Us"
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Q: How do I make changes to my service schedule?
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A: You can contact us by Call or Text at 706-450-6188, email info info@nwglawnscapes.com, or click to "Contact Us". Please try to give us as much advanced notice as possible to make changes to your regular service schedule.
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Q: What is your customer satisfaction guarantee?
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A: We strive for 100% customer satisfaction. If you are not happy with our services, please just let us know and we will do our best to address your concerns. Sometimes we may need additional communication to better understand what you envisioned.
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Additional
Q. What are your payment terms?
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A: Our general terms are as follows:
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No service agreement is required for residential clients.
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For ongoing service, payment is due within 3 days of receiving your emailed invoice to ensure uninterrupted service.
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For first-time customers, payment is due at the time of service.
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We do offer residential seasonal service agreements. These are typically discounted. Please inquire!
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Q. What are my options for scheduling lawn mowing services?
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A: We offer the following scheduling options:
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Weekly Mowing: Perfect for keeping your lawn looking its best throughout the growing season. We visit every seven days to ensure your grass stays at a healthy height and weeds are controlled.
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Bi-Weekly Mowing: Enjoy a well-maintained lawn with visits every fourteen days during the mowing season. This option is ideal for established lawns that don't require weekly attention.
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10 Day Mowing: Is a schedule we may be able to offer certain customers. It’s usually dependent on our routes and the volume of customers we have.
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